Refund Schedule
This refund schedule outlines the percentage of tuition refundable when a student officially withdraws or has their study permit refused. All refund requests must comply with HAC’s Refund Policy and be submitted in writing with supporting documentation.
Situation / Withdrawal Time
1. Study Permit Refusal (Before Program Start)
2. Withdrawal Before Program Start (With Study Permit Approved)
3. After Course Has Begun (Any Short Course / Tutoring / ESL / AP/IELTS)
4. Health Insurance Fee
5. Homestay Fee
6. Custodianship Fee
7. Application Fee
8. Custodianship Application Fee
9. Ancillary Fee
Refund Eligibility
100% of tuition minus
0% of tuition
No refund
Refundable only if refused by Immigration, Refugees and Citizenship Canada (IRCC)
100% refundable only if study permit is refused
100% refundable if study permit refused
Non-refundable
Non-refundable
100% refundable if study permit refused
Administrative Deduction
$500
N/A
N/A
None
None
None
N/A
N/A
N/A
Notes
Must provide official IRCC refusal letter within 30 days.
N/A
No refund after the first session or access to online materials.
N/A
If IRCC refusal is provided.
IRCC refusal letter required.
Covers processing and administrative costs.
Covers document preparation, notarization, and legal processing.
Covers textbooks, technology, and student activities; services prepared in advance.
Important Notes
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All refund requests must include student name, date of birth, and proof of payment.
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Refunds are processed within 8–10 weeks after approval.
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Refunds are issued only to the original payer using the same payment method.
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Application Fee, Custodianship Application Fee, and Homestay Application Fee are strictly non-refundable.
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Highland Academy of Canada reserves the right to make final determinations on refund eligibility.